"In cybersecurity, the more you understand, the more you realize you don't know." - Ryan Berg

Cybersecurity Intern | Georgia Department of Community Health | May 2023 - Present

• Designed and implemented engaging cybersecurity awareness strategies, resulting in a 50% increase in employee adherence to security policies. By fostering a culture of cybersecurity awareness, empowered employees to recognize and mitigate security risks, reducing the likelihood of successful cyber attacks.

• Orchestrated an inventory optimization project resulting in the decommissioning of 200+ computers, translating to annual cost savings exceeding $300,000 for the state of Georgia. This initiative streamlined resource allocation and enhanced operational efficiency, enabling the organization to reallocate budgetary resources towards strategic cybersecurity initiatives.

• Assisted in the creation of Incident Response and Vulnerability Management Procedures aligned with NIST industry frameworks. This proactive approach bolstered the organization's security posture, minimizing the potential impact of cyber threats.

• Authored comprehensive procedures for AWS administration, resulting in an improvement in the efficiency and effectiveness of AWS resource management. This initiative established a standardized rulebook for AWS administrators, ensuring consistency and adherence to best practices in cloud security.

• Established a Confluence site hosting company policies and procedures, enhancing auditing capabilities and ensuring regulatory compliance. This initiative streamlined access to critical documentation, resulting in a 40% reduction in audit preparation time and improved transparency across the organization.

• Utilized SIEM dashboards to triage security incidents and vulnerabilities. By promptly identifying and responding to security threats, minimized potential business disruptions and financial losses associated with cyber attacks.

• Configured EDR tools to bolster the security posture of organizational endpoints. This initiative fortified defense mechanisms against emerging cyber threats, safeguarding critical assets and sensitive information.

Network Engineer Intern | Integrated Security Technologies | May 2021 - May 2022

• Implemented security best practices and protocols to harden network infrastructure against cyber threats, including firewall rule optimization and ACL configuration enhancing the organization's security posture and minimized the risk of unauthorized access.

• Configured and maintained network switches, routers, and patch panels to ensure seamless communication within LANs and WANs. Deployed and troubleshooted Ethernet and fiber optic cabling infrastructures for optimized performance and reliability.

• Designed and implemented structured cabling systems compliant with industry standards. Terminated, tested, and labeled Ethernet and fiber optic cables to maintain network integrity and facilitate troubleshooting.

• Managed server room environments, including temperature and humidity controls, fire suppression systems, and equipment rack layout. Implemented best practices for server room design and maintenance to optimize equipment performance and longevity.

• Deployed and managed physical security systems, including surveillance cameras, access control systems, and intrusion detection systems. Installed, configured, and maintained IP-based surveillance cameras to monitor and safeguard physical premises. Ensured seamless integration with network infrastructure and security management platforms for comprehensive threat detection and incident response capabilities.

• Assisted in documenting network configurations, diagrams, and procedures to maintain an accurate inventory of network assets and configurations.

Information Technology Intern | Rockdale Career Academy | July 2019 - May 2020

• Provided immediate assistance to end-users troubleshooting computer hardware, software, and network issues resulting in a reduction in downtime and enhanced productivity across academic activities. Responded to help desk tickets and resolved user inquiries

• Participated in hardware and software deployment projects, including desktops, laptops, printers, and software installations. Assisted in inventory management, asset tracking, and documentation of hardware and software assets.

• Collaborated closely with the Information Technology Administrator to identify and resolve county-wide network component issues, ensuring uninterrupted connectivity for all users within the county

• Assisted in documenting IT procedures, network configurations, and troubleshooting guides. Participated in the development of user training materials and conducted training sessions for end-users on IT systems and applications.

• Contributed to patch management efforts for county-wide issued software and drivers. Ensured that all users had access to the latest features, resulting in increased operational efficiency within the evolving cyber landscape.